Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSTLA2010 Mapping and Delivery Guide
Prepare products for storage or despatch

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSTLA2010 - Prepare products for storage or despatch
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to compile, pack and consign orders according to transportation or storage requirements. The unit of competency applies to operating procedures, including packing, storage, despatch and inspecting equipment prior to packing.Work may be conducted in small to large scale enterprises and may involve individual and team activities. Work is performed within defined procedures under direct supervision.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in preparing products for storage, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Prerequisites/co-requisites
Competency Field Laundry operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine job requirements
  • Follow standard operating procedures (SOPs)
  • Comply with work health and safety (WHS) requirements at all times
  • Use appropriate personal protective equipment (PPE) in accordance with SOPs
  • Identify job requirements from specifications, drawings, job sheets or work instructions
       
Element: Prepare for despatch
  • Identify operating procedures that are required
  • Check records, where relevant, to ensure requirements are met
  • Compile orders to customer specifications and requirements
  • Coordinate orders to meet delivery or collection timetables
  • Monitor schedules and adjust in response to operational variations
       
Element: Pack product for delivery or collection
  • Inspect transport or storage equipment prior to packing to ensure it meets cleanliness specifications
  • Follow packing sequences and workplace procedures
  • Package products to meet laundry and client requirements
  • Implement final inspection in accordance with quality standards, and identify and report packaging issues
       
Element: Process documentation and store products
  • Check orders, despatch, storage and other related documentation
  • Complete documentation, as required
  • Store products in an appropriate location in accordance with workplace procedures and relevant Australian Standards
  • Assign orders according to storage and transport requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare for despatch

2.1

Identify operating procedures that are required

2.2

Check records, where relevant, to ensure requirements are met

2.3

Compile orders to customer specifications and requirements

2.4

Coordinate orders to meet delivery or collection timetables

2.5

Monitor schedules and adjust in response to operational variations

3

Pack product for delivery or collection

3.1

Inspect transport or storage equipment prior to packing to ensure it meets cleanliness specifications

3.2

Follow packing sequences and workplace procedures

3.3

Package products to meet laundry and client requirements

3.4

Implement final inspection in accordance with quality standards, and identify and report packaging issues

4

Process documentation and store products

4.1

Check orders, despatch, storage and other related documentation

4.2

Complete documentation, as required

4.3

Store products in an appropriate location in accordance with workplace procedures and relevant Australian Standards

4.4

Assign orders according to storage and transport requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material

complying with relevant standards

confirming and checking orders and requirements on at least two (2) occasions

preparing, packing and storing products ready for despatch on at least two (2) occasions

handling products appropriately

selecting and using transport and storage equipment required for job role

meeting customer and enterprise specifications/requirements

locating, communicating and applying relevant information

maintaining quality requirements for each stage of the process

maintaining accurate records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant industry or Australian Standards

operating procedures:

packaging

cleaning

storage

transport

manual handling techniques

safe use of machines and related equipment

inspecting equipment prior to packing

procedures for preparing product:

care requirements

packaging

correct labelling and identification

procedures for packing and handling

timetables for delivery and collection

storage and despatch requirements

workplace procedures

practices for recording and reporting.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare for despatch

2.1

Identify operating procedures that are required

2.2

Check records, where relevant, to ensure requirements are met

2.3

Compile orders to customer specifications and requirements

2.4

Coordinate orders to meet delivery or collection timetables

2.5

Monitor schedules and adjust in response to operational variations

3

Pack product for delivery or collection

3.1

Inspect transport or storage equipment prior to packing to ensure it meets cleanliness specifications

3.2

Follow packing sequences and workplace procedures

3.3

Package products to meet laundry and client requirements

3.4

Implement final inspection in accordance with quality standards, and identify and report packaging issues

4

Process documentation and store products

4.1

Check orders, despatch, storage and other related documentation

4.2

Complete documentation, as required

4.3

Store products in an appropriate location in accordance with workplace procedures and relevant Australian Standards

4.4

Assign orders according to storage and transport requirements

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Transport or storage equipment includes one or more of the following:

trolleys

bins

baskets

racks

vehicles

weighing machines

conveyor equipment

tying, wrapping, banding and hanging equipment (including heat shrink equipment)

auto ID equipment and bar coding equipment

folding equipment

shelving

cages

linen covers

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standard operating procedures (SOPs) 
Comply with work health and safety (WHS) requirements at all times 
Use appropriate personal protective equipment (PPE) in accordance with SOPs 
Identify job requirements from specifications, drawings, job sheets or work instructions 
Identify operating procedures that are required 
Check records, where relevant, to ensure requirements are met 
Compile orders to customer specifications and requirements 
Coordinate orders to meet delivery or collection timetables 
Monitor schedules and adjust in response to operational variations 
Inspect transport or storage equipment prior to packing to ensure it meets cleanliness specifications 
Follow packing sequences and workplace procedures 
Package products to meet laundry and client requirements 
Implement final inspection in accordance with quality standards, and identify and report packaging issues 
Check orders, despatch, storage and other related documentation 
Complete documentation, as required 
Store products in an appropriate location in accordance with workplace procedures and relevant Australian Standards 
Assign orders according to storage and transport requirements 

Forms

Assessment Cover Sheet

MSTLA2010 - Prepare products for storage or despatch
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSTLA2010 - Prepare products for storage or despatch

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: